FOXCONNECT

The unified chat platform & CRM that will delight you and your team.

FOXCONNECT FEATURES

Unified Inbox with all your chats in one single place

A single story for every customer from one source, no matter the channel.

Import your existing contacts
Omni-channel history of all your chats from all platforms used in one place
Manage your contacts and create contact segments using tags
Tagging of contacts and chat conversations with predefined and custom fields
Dashboard with the most important info and analytics

Foxconnect Features

Communicate and collaborate with your team

Add all your team members to FoxConnect
Assign team permissions. Roles can be customized to your needs
Assign team members to chat conversations to cooperate with them on those chats
Comment on chat conversations as a team, only visible internally
Use @ mentions and Emojis inside team chats
Write down important notes for people you chat with and save it into the CRM for easy recall
Create and use "Quick Replies" in your chats as well as in team comments
Fully utilize FoxConnect as a customer service platform
Get notifications on desktop, by email, or chat

FOXCONNECT FEATURES

Social CRM to manage all your lead and customer data

Save all information across chat channels and conversations from every lead and customer you have
Tag people in any way you like to organize your CRM
Create list with tags that can be used for further Marketing activities
Let your team add new information easily during chats
Get a quick overview on a person’s details such as location, age, past sales, past tickets etc

Foxconnect Features

Omnichannel user engagement platform

Be available to your shoppers on their own preferred messaging channels, without overloading your team
Start conversations from your Facebook or Google ads, then channel shoppers directly into your social CRM
Engage people everywhere, on your website, blog, social media and other channels
The easiest way to get started with team communication. Your team and customers will love it

Foxconnect FEATURES

Chat Commerce / Ecommerce

Add your product catalogue to FoxConnect
Send shoppable products directly into the chat window
Conveniently display your products or services on an auto-generated shop front page
Let people conveniently pay inside a chat conversation via built-in payment gateway
Fully sell via chat applications that people already use every day

Unified Chat Inbox

Combine all your messenger channels from LINE, Facebook Messenger and Instagram into one powerful inbox. Put all conversations in one place.

Team Communication

Add your team to FoxConnect, assign permissions, and manage conversations together internally with teams of any size.

Chat Commerce

Add your product catalogue to FoxConnect, post your products into chats, and accept payments directly inside the chat window.

Sales management

Use advanced team management, team communication and automation tools to manage your sales across channels such as LINE, Facebook Messenger and IG Business.

Customer Service

Use the power of messaging and the channels you use already to manage all customer service inquiries.

Free Trial and setup assistance

FoxConnect is designed to be as powerful and full-featured as it is easy to use. Not convinced yet? Take the free trial and let us answer any questions you may still have. We provide a free setup assistance for anybody who needs it.

at the speed of light

CHAT & RESPOND

Sure, FoxConnect does multi-channel chat.
But there is also Ecommerce, social CRM, broadcasting and automations.
Your team & customers will love it.

Contact Us

Foxsoft Solutions Co.,Ltd.

Office Hours

Monday – Friday