FoxConnect: booking and CRM that run inside LINE.

A booking and CRM platform for salons, clinics, spas and studios. Customers book in LINE with no app and no sign-up; the business gets the calendar, customer profiles, reminders and broadcasts in one place.

Type
SaaS platform
Status
In production
Built with
Web, LINE LIFF, Messaging API
Languages
Thai & English
The FoxConnect homepage: LINE Booking System & CRM

The challenge

Service businesses in Thailand take bookings through LINE chats by hand: staff reply one by one, copy times into a calendar and chase no-shows. Customer history ends up scattered across phones and spreadsheets.

Our approach

Move the whole booking journey into LINE, where customers already are, and connect every booking to a CRM — so reminders, follow-ups and promotions go out on their own.

What we built

One team, from website to AI.

Website

A bilingual marketing site with industry pages, demos, pricing, a blog and video guides.

  • Thai and English
  • Industry pages, from salons to co-working
  • Book-a-demo flow

LINE booking app (LIFF)

A five-step booking flow inside LINE: service, expert, date and time, details, confirmation.

  • No app, no sign-up
  • Live availability across branches
  • Confirmation card in the chat

CRM & dashboard

Customer profiles, booking history, calendar sync and reporting for multi-branch, multi-staff businesses.

  • Profiles, notes and history
  • Sync to any number of calendars
  • Revenue and staff reporting

Messaging & automation

Reminders, follow-ups, timed broadcasts and a two-way inbox on the LINE Messaging API — with Messenger and Instagram chat too.

  • Automatic reminders
  • Broadcasts and templates
  • One inbox for LINE, Messenger and Instagram

FoxConnect · LINE

How customers book

  1. 1Select a serviceWith its price and duration.
  2. 2Pick an expertBy availability and specialisation.
  3. 3Choose a date and timeFrom the expert’s live schedule.
  4. 4Enter details and confirmReview the summary before booking.
  5. 5Confirmed in LINEA booking card arrives in the chat.

Want something like this for your business?

LINE apps, web platforms and AI features — tell us what you need and we will reply in person.

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